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Ukraine Unveils First AI-Driven Government Service to Slash Red Tape
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![Photo of Vlad Litnarovych]( "Photo of Vlad Litnarovych")
Ukraine has rolled out its first artificial intelligence–powered public service, marking a major step in the country’s digital transformation drive, the Ministry of Economy of Ukraine announced on August 19.
The Ministry of Economy and the Ministry of Digital Transformation introduced an AI module into the government’s “ePermit” platform, a system for filing and processing license applications.
The new feature currently supports the licensing process for veterinary services, where AI automatically reviews submitted documents, flags errors, and detects inconsistencies.
According to the Ministry of Economy, the tool automates part of the workload for government staff, speeding up approvals and reducing rejections caused by minor mistakes.
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“We are building a state that doesn’t just digitize paperwork, but changes the very logic of how government interacts with people. The AI module for licenses shows how technology can serve citizens while keeping data secure inside the country,” said Mykhailo Fedorov, Ukraine’s First Deputy Prime Minister and Minister of Digital Transformation.
Officials say the system helps free experts from routine document checks, giving them more time to focus on cases that require human judgment.
“For business, this means less bureaucracy and a faster start. For the state, it means better-quality decisions,” said Oleksiy Sobolev, Ukraine’s Minister of Economy, Environment and Agriculture.
The project was developed by a joint team of government ministries with support from the European Union under the EU4DigitalUA program. Google DeepMind also contributed expertise, adapting its Gemma open-source models to meet the unique challenges of Ukraine’s public sector.
“One of our key goals with Gemma is to empower developers, researchers, and governments to create cutting-edge, open-source solutions. Ukraine’s ePermit platform is a great example of how high-performing models can solve real-world problems for real people,” said Tris Varkentin, Director of Product Management at Google DeepMind.
EU officials praised the initiative as a model for how AI can reduce bureaucracy and strengthen public trust.
“This decision-making tool shows how technology can cut red tape, boost efficiency, and build confidence in government institutions—all while respecting the highest standards of data protection,” said Asier Santillán Luzuriaga, head of the EU’s Governance and Rule of Law division in Ukraine.
The development wasn’t without challenges. Officials had to account for documents of varying quality, handwritten notes, and the inability to use real data for training. To overcome these obstacles, the team employed synthetic data, adaptive algorithms, and hybrid modeling approaches tailored to government needs.
The veterinary licensing service is only the beginning. Officials say the system will eventually expand to cover other types of permits and licenses across Ukraine.
Earlier, Mykhailo Fedorov announced that, beginning next week, Ukraine will launch multiple large-scale grant programs dedicated to the domestic production of explosives, autonomous drones, and various types of rockets.
